Consumption of food or alcohol is not permitted.
Smoking is not allowed in our cars.
Excellent Cabs shall not be held responsible or liable for any delays that occur beyond its control.
The driver will decide on day of travel to take the most appropriate route, unless instructed otherwise by the customer.
We will not be held responsible for any loss or damage to luggage or personal property left in the vehicle or after the hire period.
In the unfortunate event of a breakdown Excellent Cabs cannot be held responsible.
Your statutory rights are not affected by our terms and conditions. We reserve the right to alter these Terms and Conditions at any time and without notice.
Outside of Grantham journeys we charge from our base to the final destination!
Unfortunately we can't guarantee that we can answer all calls.
We may ask you to pay a deposit upfront. By a payment link. We will sending it for the phone number provided at the time of booking. After payment is received we can dispatch our taxi.
If the final price is less than this amount we will give back the difference.
Our arrival time may be longer than usual.
You have to cancell your booking at least 3 hours before we despatch a taxi for you to recive a refund. Once we sent the cab out to refund doesnt possible. If you late from the time you booked, refund cannot be made to you.